Customer Endorsements - 06/03/2009
What Do Our Customer’s Think?
“We have been a user of the TARSC system for the past 12 years and have been totally satisfied with the product as it has developed through the years. We are totally dependant on TARSC for both our front and back office system and it takes us through to full P&L accounts at the end of the year, thus reducing our year end audit costs!
The help-desk in Northern Ireland are fantastic, they are calm, confident and guide us through ayn errors we make!!
I would highly recommend the TARSC system to any of my travel industry colleagues.”
Jaqueline Steadman, Director - Travel Time World
“Being a new tour operator to the UK, it’s crucial we get our product out in market place, Vertical provides us with instant access to over 10,000 desktops ensuring visibility and access to our trade partners. To date, working with Vertical has been seamless and extremely slick, we’re confident this will be the start of an excellent partnership”
Jason Hilton, Sales Director – Red Sea Holidays
“When you have tight deadlines and need 100% accurate data it is good to know you can rely on the Tarsc system, and it’s comforting to know that Tarsc is also backed up by an excellent help service when needed”
Mark Smith, Finance and Office Manager – Club La Costa
“Globe Hotels have been working with The Vertical Group since October 2008.
When we contacted them initially we were in need of a quick solution for a website.
What was delivered to us was more than we expected in design and functionality by a team
that delivers excellent service and technology advice . We would strongly recommend Vertical for all your technology needs.”
Geoff Collins, Managing Director – Globe Hotels
“I think the key words to sum up Tarsc as a system and Vertical Group as a service provider is total reliability. We relocated premises in 2007 and at this point decided to do a complete upgrade of our system including all hardware. The planning and on-site management of this upgrade was seamless, and the Vertical team just blended in to the background carrying out the installation & training with minimal disruption. Since time we’ve not experienced a single problem with the system, but we also have the peace of mind of excellent technical support. I’ve always found the response and customer care standard from everybody involved at the Vertical Group exceptional”
Nick Phipps
Director
Oak International Travel